Loading...Please Wait
Help using this website


How do I make the text bigger so that it is easier for me to read?

  • Using Internet Explorer, go to View > Text size > and select the size you want
  • Using Firefox, go to View > Text size > and select Increase
  • Using Netscape, go to View > Text zoom > and select the size you want

How do I change colours so that the contrast is better for me?

To change the colour of the text and background your browser displays you need to find the Colors option dialogue box.

  • Using Internet Explorer, go to Tools > Internet options > Colors then uncheck Use windows colors and select the colours you prefer.
  • Using Firefox, go to Options > General > Fonts and colours then uncheck Use system colours and select the colours you prefer.
  • Using Netscape, go to Edit > Preferences > Colors and select Use my chosen colors

How do I move around the site without using a mouse?

You can use the Tab key to move between links and between sections of a form. Holding down the Shift key and pressing Tab will move you back up the page. You can use the Return key to follow a link or to select an option in a form. The Up and Down keys allow you to select options from drop-down menus.

You can also use access keys (see below) to move around this site without a mouse.

How do I use access keys?

Access keys allow you to navigate around the site without using a mouse.

Press the ALT key (Windows) or the Control key (Mac) and the appropriate letter key to jump to the link, and then Return to activate the link.

Top menu

  • Home - ALT and h
  • About C4EO - ALT and u
  • What we offer - ALT and w
  • News - ALT and n
  • Commission us - ALT and e
  • Data - ALT and z
  • Resources - ALT and r
  • Costings - ALT and 2
  • Search - ALT and s
  • Login and email updates/myC4EO - ALT and l

Left menu

  • Early Years - ALT and e
  • Disability - ALT and d
  • Vulnerable Children - ALT and v
  • Child Poverty  - ALT and p
  • Schools and Communities - ALT and c
  • Youth - ALT and y
  • Parents, Carers and Families - ALT and f
  • Early Intervention - ALT and 1
  • Disability Research - ALT and b
  • Narrowing the Gap - ALT and g

Bottom menu

  • Terms and conditions - ALT and m
  • Access keys - ALT and k
  • Accessibility - ALT and a
  • Top of page - ALT and o

Depending on the browser and hardware device you are using, access keys may work differently or may not work at all.

How do I use speech enabling on the C4EO website?

C4EO's website has been speech-enabled using a tool called Browsealoud. This makes it easier to use for people who have:

  • English as a second language
  • Dyslexia
  • Mild visual impairments
  • Low literacy and reading skills

Browsealoud is free and easy to use. Once you have installed the BrowseAloud plug-in you can get any part of this website read out to you by clicking on the page or by highlighting the text and clicking the play button (Internet Explorer only).

Browsealoud works with most PDF files and MS Word documents.

Click here for more information about Browsealoud.

Download and Install Browsealoud

Click here to download the Browsealoud plug-in.

Can I link to the C4EO website from another website?

Yes. We are happy for other organisations to link to the C4EO website.

Can I publicise my organisation, resources or events on the C4EO website?

Unfortunately we are generally unable to do this, as it would be impossible for us to accommodate all the requests we get.

How do I download files from the C4EO website?

Some documents on this site can be downloaded on to your computer. This allows you to view them again without re-visiting our website and to print them out.

Just click on the link and the document will open in a new browser window. Links to files will normally tell you the type of file and how big it is.

Nearly all downloadable files on this site are in PDF format - see below for more information. If you cannot download PDF files, or would like information in a different format, please contact us (email: contactus@C4EO.org.uk).

Occasionally you may experience difficulty downloading a file. You can sometimes get round this by clicking on the link with the right (rather than left) mouse button and then selecting the 'Save target as..' option from the menu. You can also do this by selecting the link and then pressing the Context key (normally on the right hand side of the spacebar, to the left of the CTRL key).

What are PDFs and how do I read them?

PDF stands for Portable Document Format. It's the most popular way of making downloadable documents available on the web. You need a plug-in called Adobe Acrobat Reader to view these files which you can download for free from Adobe's website.

Users who have concerns about accessibility should visit Adobe's accessibility website. Adobe Acrobat documents can be converted to plain text documents using Online conversion tools for Adobe PDF documents.

Recent version of Acrobat Reader have a 'Read Out Loud' facility, which can be found under the View menu.

We can also provide a 'tagged' version of any PDF, which may work better with access technology like screen readers.

How do I download and listen to audio video files?

The audio and video files on the C4EO website are in MP3 or Windows media player format. Many computers have a media player pre-installed but should you find that you are unable to play any of the files download and install one of the following free media players.

If you experience difficulty playing audio files you can download them by clicking on the link with the right (rather than left) mouse button and then selecting the 'Save target as..' option from the menu. You can also do this by selecting the link and then pressing the Context key (normally on the right hand side of the spacebar, to the left of the CTRL key).

Once the file is downloaded, you can play it by clicking on it.

How can I view a Word or other MS Office file if I don't have the software?

Free viewers for Microsoft Office files can be downloaded from the Microsoft Download Center. These include viewers for Word, Excel and PowerPoint.

What are RSS feeds and how do I subscribe to them?

News feeds allow you to see when websites have added new content. You can get the latest headlines and video in one place, as soon as its published, without having to visit the websites you have taken the feed from.

Feeds are also known as RSS. There is some discussion as to what RSS stands for, but most people plump for 'Really Simple Syndication'. In essence, the feeds themselves are just web pages, designed to be read by computers rather than people.

In general, the first thing you need is something called a news reader. This is a piece of software that checks the feeds and lets you read any new articles that have been added. There are many different versions, some of which are accessed using a browser, and some of which are downloadable applications.

Browser-based news readers let you catch up with your RSS feed subscriptions from any computer. Most modern web browsers such as Internet Explorer(version 7 and above) and Mozilla Firefox have built in RSS support. 

Downloadable applications let you store them on your main computer, in the same way that you either download your e-mail using Outlook, or keep it on a web-based service like Hotmail.